|
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Scopeof training services refers to: | operational parameters, for example: single training site across a number of sites across states/territories or national international operational status, for example: recognised training and/or assessment services through registration in accordance with Australian Qualification Training Framework (AQTF) Standards for Registered Training Organisations (RTOs) unrecognised/internal/organisational in partnership arrangement operational methods, for example: using Training Packages using accredited courses using internal benchmarks and programs using internal/external learning resources product-based |
Legal/organisational requirements may relate to: | requirements of AQTF relating to training services specific state or territory registering body requirements requirements of Training Packages requirements of accredited courses |
apprenticeships/traineeships requirements Australian Qualifications Framework (AQF) requirements for the issuance of qualifications/ Statements of Attainment requirements set by Commonwealth and state and territory legislation relating to occupational health and safety (OHS); anti-discrimination; workplace/industrial relations; workers' compensation award and enterprise agreements and relevant industrial arrangements confidentiality and privacy requirements records and reporting requirements requirements set by professional associations requirements set by quality systems licensing requirements organisational requirements/policies/procedures defined resource parameters ethical standards |
Trainers/facilitatorsrefers to: | teachers/trainers/facilitators in own organisation who operate on site teachers/trainers/facilitators in own organisation operating in different site/s teachers/trainers/facilitators from another organisation in partnership with own organisation personnel of own/another organisation who provide vocational/subject matter expertise and who work with the trainers/facilitators |
Material and physical requirementsmay include: | required Training Package/s for training services documented learning strategies documented learning programs learning materials and learning resources curriculum organisational competency standards/benchmarks IT equipment and associated software/hardware materials and equipment relevant to the unit of competency/subject area being delivered venues |
Partnership arrangements are: | collaborative arrangements between a Registered Training Organisation (RTO) and other organisations including other RTOs which enable the partners to share for mutual benefit their resources, effort, time, costs, responsibility and expertise in the provision of training and/or assessment services. These arrangements are regulated by the AQTF Standards for Registered Training Organisations which requires a written agreement between the RTO and each organisation that provides training and/or assessment services on behalf of the RTO. |
Written agreementsfor partnership arrangements may include: | description of the collaborating training and/or assessment organisation/s objectives and scope of service the nature of the collaboration including quality assurance, record keeping and maintenance; and issuance of qualifications/Statements of Attainment/ organisational internal awards terms of the agreement, such as the duration of the agreement, financial arrangements organisation and management of the agreement in terms of allocating of various activities and roles and responsibilities of each organisation in the partnership a description of equipment, learning materials and facilities contributed by collaborating partners an outline of communication strategies a description of who retains the rights to any intellectual property produced an outline of how and what activities will be promoted strategies for regular review of objectives of the collaboration, operational processes and any issues |
Training schedulerelates to: | training services schedule or timetable in a single area of training service or across multiple areas defined by registered scope or organisational scope and may include: annual/biannual/monthly calendar of training qualifications/courses/learning programs/ events dates/timetable for specific units/subjects/ modules within qualifications/courses/ learning programs names/details of training staff to be used details of material/physical requirements confirmation of venues/sites |
Relevant personsmay include: | chief executive officer / human resource manager training managers training coordinators trainers/facilitators |
Quality requirementsrefers to: | AQTF standards of competency for trainers/facilitators organisational standards/qualifications for trainers/facilitators |
Communicationmay include: | regular guidance, support and direction to trainers/facilitators regular meetings to discuss aspects of training services |
Leadership skills may include: | techniques for initiating action and directing decision making strategies for presenting a confident, assured and unhesitant manner in response to challenging situations strategies for responding to unreasonable expectations maintaining ethical practice and beliefs modelling expected behaviour and personal presentation standards time management strategies for acknowledging and respecting the attitudes and beliefs of others techniques for promoting active and genuine participation |
Coaching and mentoring assistance includes: | identifying any gaps in training/facilitation skills/competency explaining legal/organisational/policy requirements clarifying training/facilitation issues providing encouragement and direction providing feedback/advice/guidance promoting safety in training/facilitation solving problems |
Issues/irregularities may include: | competency gaps of trainers/facilitators difficulties trainers/facilitators have in developing effective group delivery plans/learning activities difficulties trainers/facilitators have in developing effective work-based learning pathways difficulties trainers/facilitators may have in managing professional relationships with each other or individual learners difficulties trainers/facilitators have in being able to address individual learner needs difficulties trainers/facilitators have in managing learners/learner interactions technical difficulties especially in an e-learning environment other trainer performance issues |
Contingencies in the training schedule may include: | issues in meeting learning strategy requirements issues in meeting learning program requirements issues/gaps in material/physical resource requirements delivery issues with personnel, e.g. absenteeism venue difficulties inadequate provision of records/reports by trainers/facilitators meeting contractual obligations |